Store Management
Get the insights and tools you need to run your business smoothly
Make Strategic Business Decisions Using DoorDash Reporting
Learn how to use data in the Merchant Portal to increase sales and provide a better customer experience.
How to Manage Your Store on Your DoorDash Tablet
You can use your DoorDash Tablet to manage daily store operations in real time — like adjusting store hours, updating kitchen status, managing menus, and handling orders. This guide walks through the most common tablet tasks step by step, so you can make quick updates without leaving your store.
What Is the DoorDash Business Manager App?
The DoorDash Business Manager app lets you manage your store on the go. From your Android or iOS device, you can make updates to your menu, keep your customers informed of changes, and review feedback.
Merchant Order Remade Policy
Under the Merchant Order Remade Policy, merchants can request a refund for a remade delivery order when a Dasher arrives significantly later than expected and the food can no longer be sold. The policy applies only to delays outside the merchant's control. It doesn't cover non-perishable items or standard delivery delays.
How to Change the Owner of Your Restaurant on DoorDash
Transfer your restaurant, along with the Store ID, and store information to the new owners.
How to Update Your Business Information to Prevent Payment Delays
If your DoorDash payout is delayed, it's often because required business or banking information is missing, outdated, or doesn't match verification records. Updating your information in the Merchant Portal helps Stripe verify your account so payouts can resume as quickly as possible.