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Grow sales on your own channels with the DoorDash Commerce Platform

Tap into DoorDash customers with pickup and delivery

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<p>The potential earnings range displayed is an estimate. DoorDash makes no guarantees as to the sales your business may earn by using our platform.</p><p>To estimate potential incremental sales on the DoorDash platform, we review past sales data from a subset of businesses in your area using DoorDash. We extrapolate that data to provide an estimated range of annual average earnings on the platform. We choose similar store listings based on the information you share about your business, including business address and the type of business (e.g. restaurant, convenience, flowers, etc.). This includes stores that run promotions on DoorDash. If you do not input a business address, we select similar stores based on the location indicated by your IP address. Based on data availability, we may adjust the size of the area for which you are seeing earnings estimates. For any given earnings estimate result, the general geographic location of the stores that were used as inputs for that particular estimate is shown.</p><p>Your actual sales on the platform may be impacted by a range of factors including local customer demand, pricing, and store availability.</p>

Disclaimer

merchant referral program terms and conditions

If you'd like to request an integration, click “Request partner” below

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<p>With Online Ordering, orders placed through your own channels (website, native apps, social media, Google page) show up on your POS.</p><p>POS and Aggregator / Middlewares that support these features offer more streamlined Online Ordering integrations:</p>

Channel based menus & pricing

Channel based order tags

Staff tips

What is DoorDash Online Ordering?

Live menu sync

Order ready signal

Real-time 86ing

Self-guided store setup

Self-serve integration activation

What features are required for Preferred Integration status?

<h3>Qualifications to be referred are:</h3><ul><li>A small business restaurant (75 stores or fewer) located in the US or Canada, excluding Puerto Rico</li><li>Physical location that is publicly accessible to customers (e.g. brick and mortar store, food truck)</li><li>New to DoorDash Marketplace</li><li>Multiple store locations of the same business will be treated as a single Referred Merchant</li></ul><h3>Qualifications for referring merchants to receive their bonus are:</h3><ul><li>Referred restaurant is active on DoorDash Marketplace within 45 days since their referral</li><li>Referred restaurant has 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li><li>Referring restaurant must be active on DoorDash Marketplace</li><li>Referring restaurant must have 15 customer delivery orders within 60 days of activating on DoorDash Marketplace</li></ul>

Discover local, on-demand delivery or pickup from restaurants, grocery, convenience stores, and more.

I'm a Customer...

Our signup process takes just a few minutes, and most Dashers can start earning within days.

I want to Dash...

Grow your business and reach new customers on the DoorDash App or on your website by partnering with us.

I'm a Merchant...

Attract customers with a menu complete with photos and descriptions

Ninetailed - EN US Only

[Ninetailed] Mobile Device

NT - Paid Search & Campaign ID = 22387350661 or 22387350661 (BOF)

Mx - Alcohol Visitors

Mx - Sponsored Listings Visitors

Mx - Promotions Visitors 

Mx - Returning Marketplace Users

Ninetailed - Returning Users

Traffic includes: 
utm_source=Google&utm_medium=Paid_Display
utm_source=Google&utm_medium=Paid_Search
utm_source=Bing&utm_medium=Paid_Search

NT - Paid Search & Display Traffic (BOF)

Ninetailed - US Only (New)

Ninetailed - US Only

Catering Traffic

Ninetailed - EN Only

Ninetailed Audience - Cx Reach - David Cohen

Ninetailed - Mx - Profitability - Brett Geigher 

Ninetailed - Mx - Cx Reach - Nicole Bean

Ninetailed - Mx - Profitability - Angela Wright

Includes users who visited landing pages with clean URLs (ie: URLs without query parameters).
This typically filters for traffic from non-paid sources, such as organic search, direct visits, or untagged referrals, and excludes most paid media, tracked email, or campaign links that use UTM parameters.

Ninetailed - Non-paid Traffic [Testing]

Ninetailed - UTM Parameter

Ninetailed - Content ID

Ninetailed - Desktop Only

Ninetailed - Event based

A/B TEST #1: HERO TEST - COMPLIANCE VS. ROI
Variant A: Compliance / Trust-Forward Hero
Variant B: ROI/Reach


Mx Alcohol Landing Page - Ninetailed Experiment #1

Mx Alcohol Landing Page - Ninetailed Experiment #2

Mx - Ninetailed - DCP - Homepage Hero Images Test

Mx - NINETAILED - Flower Shop Landing Page Test #2 A/B (Product-Focused VS. Outcomes-Focused Messaging) 

Ads - Ninetailed Experiment - HOMEPAGE TEST #2 

Mx - NINETAILED - Flower Shop Landing Page Test #1 A/B (Aspirational VS. Practical Framing)

Mx - Ninetailed - Flowers Test #1

DDfB - Ninetailed - Homepage Split Test [03/24]

We’re updating the site photography to the new branding and will be testing the new image versus the outdated image with the business link. Test end date: Jan 8

Mx - Ninetailed - New Image Homepage Hero Test

DDfB - Ninetailed - Homepage Page Test

Ads - Ninetailed Experiment - Landing Page - Test #2

Variant with new headline + imagery will result in improved conversions. 

Mx - Ninetailed - Alcohol Hero Test

Hypothesis: If we increase the emphasis of ‘delivery’ on the Hero component by changing 1) the background color to white and bold ‘alcohol delivery’ and 2) the featured image to showcase a DD hotbag, then we expect to see an increase in conversions by reducing the time for a Mx user to understand what value DoorDash can offer.

Mx - Ninetailed - Alcohol Paid LP Test [Inactive]

Mx - Ninetailed - DCP Form - Header Copy Test

[NT-5] DDfb Ninetailed testing

Corp - LCSP - NT - Cheeseburger Index

[Ninetailed] Corp - Local Commerce Report - Plotly

test

Mx Ninetailed - Test 1B

Mx Flower 1 Test

Mx (US/CA/AU/NZ) - Flower Shop - NV TEST #1 - Variant B: Aspirational/Lifestyle

We think by focusing on the pricing plan module and adding it top of fold, we will increase conversion.

Mx - Ninetailed - Marketplace Pricing v Content Test

DDfB - Ninetailed Catering - Order now/Concierge form Test

DDfB Pharma CTA: Connect Now vs Connect with Sales

Dx - Ninetailed - Getting Started Hero Banner Test

Hypothesis: If we replace current homepage copy with concise, benefit-forward messaging and value proof points consistent with the ad assets, then we will increase lead form submissions from merchants because the new positioning will better align with their expectations. 


Brief: https://docs.google.com/document/d/1idJE_EGsJwgSjr0o9LpM3phFoPEpK0mV8WeX0YSJwtA/edit?tab=t.0

Mx - Ninetailed - Paid Traffic - Homepage Hero Copy Test V2

Mx - Homepage - Content Retargeting - Promotions

Mx - Homepage - Content Retargeting - Alcohol

Mx - Homepage - Content Retargeting - Sponsored Listings

Mx - Ninetailed - Homepage Hero Returning Users - Recommended Product

When users return to the Marketplace Landing page, they see a "Welcome Back" Message in the Hero

Mx - Ninetailed Personalization - Marketplace Returning users

For returning users, show a "welcome back" message in the hero for Homepage

Mx - Ninetailed Personalization - Homepage Returning Users

Mx - Ninetailed - Homepage Hero Returning Users Messaging

For returning users, show a "welcome back" message

Mx - MP Page - Returning Users

Mx - Ninetailed Experience - Cx Reach - David Cohen

More benefit-driven, Dasher-first language (highlighting earnings, variety, and flexibility) will increase engagement and conversion versus generic product naming. https://docs.google.com/document/d/17IbgVyIBWxOQrlPFMwRRjaDz579xRI4KZXQQ7F3Y4qs/edit?usp=sharing

Dx - Ninetailed - Shop & Deliver Homepage Hero Test

Hypothesis: If we replace current homepage copy with concise, benefit-forward messaging and value proof points similar to those used by UberEats and ChowNow, then we will increase lead form submissions from merchants because the new positioning will better align with their priorities and decision-making criteria.


Brief: https://docs.google.com/document/d/1idJE_EGsJwgSjr0o9LpM3phFoPEpK0mV8WeX0YSJwtA/edit?tab=t.0

Mx - Ninetailed - Homepage Hero Copy Test

The purpose of this test is to ramp up the new signup flow. 

Dx - Ninetailed - Login V3 Ramp Up

Shortening the page will improve lead form submissions. 

Mx - Ninetailed - Online Ordering - Shorter Page

Mx - Ninetailed - Homepage Image Test

Mx - Ninetailed - DCP - Video

[NT-4] DDfB Ninetailed Prod Testing

[NT-2] Dx Production Testing

If we replace the form on Commerce Platform page with a video, conversion will stay flat. 
https://app.amplitude.com/analytics/doordash/chart/xj3wwwpg?source=copy+url

Mx - Ninetailed - DCP Hero

Mx - Ninetailed - DCP Form Test - Shortened Version

A/B test restaurants page hero embedded or not

Mx - Restaurants Page Test Allie

Test (Mx) - Ninetailed - Conference 

Mx - Ninetailed Experience - Cx Reach - Nicole Bean

Mx - Ninetailed Experience - Profitability - Angela

Mx - Ninetailed Experience - Profitability - Brett

Will having hero / not having hero drive better performance? 

Mx - Restaurants - Hero Test - Susan

Adding social proof into the hero of the Online Ordering page will increase conversion rate. 

Mx - Ninetailed - Online Ordering Social Proof

Testing headline + form on page  vs. headline + form behind button + photo. If including the photo doesn't hurt conversion we'd like to go that route

Mx - Ninetailed - Online Ordering Hero with Form Embedded

DDfB CTA Button Connect Now vs Connect with Sales

Moving up the value prop of the gift card for admins will increase our CVR

Employee Appreciation Day Hero Test

[NT-3] Mx Ninetailed Prod Testing

By tailoring the 'Main Street Summit: Los Angeles' section's language and call-to-action to emphasize local engagement, community support, and innovative solutions for small-to-medium businesses in the tech space, we can increase engagement among the 'Ninetailed - EN US Only' audience. This personalization will highlight DoorDash's commitment to fostering community connections and supporting local commerce, which is likely to resonate with the audience's values and interests.

Community-Focused Personalization

Mx - Ninetailed - Homepage Hero Test

Mx - Ninetailed - Alcohol Paid Media LP Test

Why adding visuals on your store page matters — and how DoorDash helps you make the most of them.

Mx - Instagram Connector - Header

United States

Turn Instagram Followers Into Orders 

You can add, edit, organize, and manage menu items using Menu Manager in the Merchant Portal. This article walks through how to add new items, update descriptions, organize categories, manage item availability, and edit menus across multiple locations.

DoorDash Merchant Portal - Items and Descriptions

Global

How Do I Add and Manage Menu Items in the DoorDash Merchant Portal?

Learn how to add new modifiers to your menu using the Menu Editor in the Merchant Portal and on your phone app.

DoorDash Merchant Portal - Modifiers

How to Add Modifiers to Your Menu in the Merchant Portal

Learn how to add your logo, DoorDash photos, and other ways to show photos of food and increase sales.

Mx - Photos - Header

How to Add Photos to Your DoorDash Menu

Merchants can connect their Instagram account to the DoorDash Merchant Portal to add Instagram photos to their menu. This helps fill photo gaps and improve how your store appears to customers — without requiring manual photo uploads.


Mx - IG Connect - Header

Connecting Your Instagram Account to the DoorDash Merchant Portal

Find out why DoorDash adds photos to your store and learn how to maximize your menu's visual appeal to boost customer engagement and sales

Mx Learning Center - What Types of Photos Does DoorDash Add to My Menu - Header

What Types of Photos Does DoorDash Add to My Menu?

You can edit your DoorDash menu prices in the Merchant Portal or through your point-of-sale (POS) system, depending on how your menu is set up. 

This article explains how to update item prices, what to expect if your menu is POS-synced, how pricing affects visibility, and how taxes play a role in your menu prices.

Mx (US) Learning Center - How to Edit Your DoorDash Menu Prices

How Do I Edit My DoorDash Menu Prices?

DoorDash offers eligible merchants a free professional photoshoot to help showcase popular menu items in the DoorDash app. To qualify, you must be a new merchant or be on a specific pricing plan, such as the Premier plan.

DoorDash covers the photographer and image placement on your menu. You're responsible for the cost of the food prepared during the shoot.

Mx - Free Photoshoot - Header

Free DoorDash Photoshoots for Merchants

Item-level prep times let you tell DoorDash how long individual menu items usually take to prepare. DoorDash uses these times to determine when Dashers should arrive for pickup. Keeping them accurate helps reduce early or late arrivals, minimize wait times, and keep deliveries running smoothly.

Mx - Item Level Prep Times - Header

How Do I Set Item-Level Prep Times?

Menu item labels help customers quickly find dishes that match dietary needs, allergens, and taste preferences. In the Merchant Portal, you can review, add, remove, or confirm labels like vegan, gluten-free, or spicy so your menu stays accurate and eligible for customer filters.

Menu Labels Header

How to Manage Menu Item Labels in the Merchant Portal

You can use the item description generator in the Merchant Portal to automatically create or rewrite menu item descriptions using AI. The tool uses details like item names, photos, and modifiers, and lets you review, edit, or regenerate descriptions before saving them.

Mx_Superfine_DiningRoom_MxComputer_0624

How Do I Use the Item Description Generator to Update Menu Items?

Menu photos may be rejected if they don't meet DoorDash quality, formatting, or policy standards. Below are the most common rejection reasons — plus clear guidance on how to fix them so your photos can be approved faster and set accurate expectations for customers.

LC-hero-1208x1080-v05.12.01 (2024 update)

Why Your DoorDash Menu Photos Were Rejected (and How to Fix Them)

Learn how to update your menu to provide your customers with a better experience, ease the burden on your kitchen, and drive customer loyalty and growth.

Mx - LC-menu-tips-hero-1208x1080

11 Tips to Design a High Performing DoorDash Menu

Learn how to manage menu pricing, photos, item availability, and store hours when your DoorDash store is POS-integrated — and when to use your POS or Merchant Portal.

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