Manage Orders
Learn how you can view your orders and manage them live
Understanding Error Charges and Disputes
Learn why you received an error charge, where to find these charges in the Merchant Portal, and how to dispute a charge.
How to Manage Orders for Your DoorDash Integration
Find out when you can manage orders through DoorDash, and when you’ll need to contact your POS integration provider for support.
How to Manage DoorDash Orders
Learn how you can prepare your DoorDash orders and manage them live, including updating your pickup instructions, fulfilling an order, and canceling a live order.
How to Receive Orders on Your DoorDash Tablet
Learn how to manually or automatically receive orders through your tablet.
How to Adjust Existing Orders Using Your DoorDash Tablet
Now you can easily adjust an order using your DoorDash Tablet.
How to Find Customer Orders on the Merchant Portal
Learn how you can review your order history, provide Dasher feedback, and determine whether you were paid for a cancellation–all on the Merchant Portal.