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Grow sales on your own channels with the DoorDash Commerce Platform

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The potential earnings range displayed is an estimate. DoorDash makes no guarantees as to the sales your business may earn by using our platform.To estimate potential incremental sales on the DoorDash platform, we review past sales data from a subset of businesses in your area using DoorDash. We extrapolate that data to provide an estimated range of annual average earnings on the platform. We choose similar store listings based on the information you share about your business, including business address and the type of business (e.g. restaurant, convenience, flowers, etc.). This includes stores that run promotions on DoorDash. If you do not input a business address, we select similar stores based on the location indicated by your IP address. Based on data availability, we may adjust the size of the area for which you are seeing earnings estimates. For any given earnings estimate result, the general geographic location of the stores that were used as inputs for that particular estimate is shown.Your actual sales on the platform may be impacted by a range of factors including local customer demand, pricing, and store availability.

Disclaimer

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With Online Ordering, orders placed through your own channels (website, native apps, social media, Google page) show up on your POS.POS and Aggregator / Middlewares that support these features offer more streamlined Online Ordering integrations:

Channel based menus & pricing

Channel based order tags

Staff tips

What is DoorDash Online Ordering?

Live menu sync

Order ready signal

Real-time 86ing

Self-guided store setup

Self-serve integration activation

What features are required for Preferred Integration status?

Discover local, on-demand delivery or pickup from restaurants, grocery, convenience stores, and more.

I'm a Customer...

Our signup process takes just a few minutes, and most Dashers can start earning within days.

I want to Dash...

Grow your business and reach new customers on the DoorDash App or on your website by partnering with us.

I'm a Merchant...

Learn how to stand out from the competition and keep your customers satisfied

NT - Paid Search & Campaign ID = 22387350661 or 22387350661 (BOF)

Mx - Alcohol Visitors

Mx - Sponsored Listings Visitors

Mx - Promotions Visitors 

Mx - Returning Marketplace Users

Ninetailed - EN US Only

Ninetailed - Returning Users

Traffic includes: 
utm_source=Google&utm_medium=Paid_Display
utm_source=Google&utm_medium=Paid_Search
utm_source=Bing&utm_medium=Paid_Search

NT - Paid Search & Display Traffic (BOF)

Ninetailed - US Only (New)

Ninetailed - US Only

Catering Traffic

Ninetailed - EN Only

Ninetailed Audience - Cx Reach - David Cohen

Ninetailed - Mx - Profitability - Brett Geigher 

Ninetailed - Mx - Cx Reach - Nicole Bean

Ninetailed - Mx - Profitability - Angela Wright

Includes users who visited landing pages with clean URLs (ie: URLs without query parameters).
This typically filters for traffic from non-paid sources, such as organic search, direct visits, or untagged referrals, and excludes most paid media, tracked email, or campaign links that use UTM parameters.

Ninetailed - Non-paid Traffic [Testing]

Ninetailed - UTM Parameter

Ninetailed - Content ID

Ninetailed - Desktop Only

Ninetailed - Event based

Hypothesis: If we replace current homepage copy with concise, benefit-forward messaging and value proof points consistent with the ad assets, then we will increase lead form submissions from merchants because the new positioning will better align with their expectations. 


Brief: https://docs.google.com/document/d/1idJE_EGsJwgSjr0o9LpM3phFoPEpK0mV8WeX0YSJwtA/edit?tab=t.0

Mx - Ninetailed - Paid Traffic - Homepage Hero Copy Test V2

We think by focusing on the pricing plan module and adding it top of fold, we will increase conversion.

Mx - Ninetailed - Marketplace Pricing v Content Test

Mx - Homepage - Content Retargeting - Promotions

Mx - Homepage - Content Retargeting - Alcohol

Mx - Homepage - Content Retargeting - Sponsored Listings

Mx - Ninetailed - Homepage Hero Returning Users - Recommended Product

When users return to the Marketplace Landing page, they see a "Welcome Back" Message in the Hero

Mx - Ninetailed Personalization - Marketplace Returning users

For returning users, show a "welcome back" message in the hero for Homepage

Mx - Ninetailed Personalization - Homepage Returning Users

Mx - Ninetailed - Homepage Hero Returning Users Messaging

For returning users, show a "welcome back" message

Mx - MP Page - Returning Users

Mx - Ninetailed Experience - Cx Reach - David Cohen

More benefit-driven, Dasher-first language (highlighting earnings, variety, and flexibility) will increase engagement and conversion versus generic product naming. https://docs.google.com/document/d/17IbgVyIBWxOQrlPFMwRRjaDz579xRI4KZXQQ7F3Y4qs/edit?usp=sharing

Dx - Ninetailed - Shop & Deliver Homepage Hero Test

Hypothesis: If we replace current homepage copy with concise, benefit-forward messaging and value proof points similar to those used by UberEats and ChowNow, then we will increase lead form submissions from merchants because the new positioning will better align with their priorities and decision-making criteria.


Brief: https://docs.google.com/document/d/1idJE_EGsJwgSjr0o9LpM3phFoPEpK0mV8WeX0YSJwtA/edit?tab=t.0

Mx - Ninetailed - Homepage Hero Copy Test

The purpose of this test is to ramp up the new signup flow. 

Dx - Ninetailed - Login V3 Ramp Up

Shortening the page will improve lead form submissions. 

Mx - Ninetailed - Online Ordering - Shorter Page

Mx - Ninetailed - Homepage Image Test

Mx - Ninetailed - DCP - Video

[NT-5] DDfb Ninetailed testing

DDfB Pharma CTA: Connect Now vs Connect with Sales

[NT-4] DDfB Ninetailed Prod Testing

[NT-2] Dx Production Testing

If we replace the form on Commerce Platform page with a video, conversion will stay flat. 
https://app.amplitude.com/analytics/doordash/chart/xj3wwwpg?source=copy+url

Mx - Ninetailed - DCP Hero

DDfB - Ninetailed Catering - Order now/Concierge form Test

Variant with new headline + imagery will result in improved conversions. 

Mx - Ninetailed - Alcohol Hero Test

Mx - Ninetailed - DCP Form Test - Shortened Version

Hypothesis: If we increase the emphasis of ‘delivery’ on the Hero component by changing 1) the background color to white and bold ‘alcohol delivery’ and 2) the featured image to showcase a DD hotbag, then we expect to see an increase in conversions by reducing the time for a Mx user to understand what value DoorDash can offer.

Mx - Ninetailed - Alcohol Paid LP Test [Inactive]

A/B test restaurants page hero embedded or not

Mx - Restaurants Page Test Allie

Test (Mx) - Ninetailed - Conference 

test

Mx - Ninetailed Experience - Cx Reach - Nicole Bean

Mx - Ninetailed Experience - Profitability - Angela

Mx - Ninetailed Experience - Profitability - Brett

Mx - Ninetailed - DCP Form - Header Copy Test

Will having hero / not having hero drive better performance? 

Mx - Restaurants - Hero Test - Susan

Adding social proof into the hero of the Online Ordering page will increase conversion rate. 

Mx - Ninetailed - Online Ordering Social Proof

Testing headline + form on page  vs. headline + form behind button + photo. If including the photo doesn't hurt conversion we'd like to go that route

Mx - Ninetailed - Online Ordering Hero with Form Embedded

Dx - Ninetailed - Getting Started Hero Banner Test

DDfB CTA Button Connect Now vs Connect with Sales

Moving up the value prop of the gift card for admins will increase our CVR

Employee Appreciation Day Hero Test

Problem: With a decline in conversion rate on dasher.doordash.com over the last 60 days, we’d like to see if testing new hero module copy increases conversion. 
Solution: A/B test headline and subhead copy as well as refreshed imagery on the US homepage to see if conversion rate increases. 
Brief: https://docs.google.com/document/d/1T2XNAt41FNJfhjwqxoIKD9z-uAcLfyIOzQPAVQ2LhAc/edit?usp=sharing

Dx - Ninetailed - Homepage Hero Test

[NT-3] Mx Ninetailed Prod Testing

By tailoring the 'Main Street Summit: Los Angeles' section's language and call-to-action to emphasize local engagement, community support, and innovative solutions for small-to-medium businesses in the tech space, we can increase engagement among the 'Ninetailed - EN US Only' audience. This personalization will highlight DoorDash's commitment to fostering community connections and supporting local commerce, which is likely to resonate with the audience's values and interests.

Community-Focused Personalization

Mx - Ninetailed - Homepage Hero Test

Mx - Ninetailed - Alcohol Paid Media LP Test

Find out why DoorDash adds photos to your store and learn how to maximize your menu's visual appeal to boost customer engagement and sales

Mx Learning Center - What Types of Photos Does DoorDash Add to My Menu - Header

Global

What Types of Photos Does DoorDash Add to My Menu?

With the busiest days for delivery right around the corner, now’s the time to prepare.

Mx - Learning Center - Reduce Staffing Strain - Header

United States, Australia & New Zealand

5 Tips to Reduce Staffing Strain During Your Busiest Times 

Transform how you track performance, reconcile your financials, and grow your business using DoorDash’s enhanced Report Builder.

Mx - Financial, Marketing & Performance Reporting Features - Header

United States

Financial, Marketing & Performance Reporting Features

Learn how to use data in the Merchant Portal to increase sales and provide a better customer experience.

Merchant Portal - Reporting

Make Strategic Business Decisions Using DoorDash Reporting

DoorDash Smart Campaigns help automate promotions for merchants.

MX - Learning Center - Smart Campaigns Header

What are Smart Campaigns and How Do They Work?

Tips to optimize your Ads and Promotions.

Mx - Ads & Promos - Header

How to Get the Most Out of DoorDash Ads & Promotions

Keep tabs on your store with the Business Manager app.

Mx - Business Manager App - Header

How to Download and Use the Business Manager App

Learn about DoorDash's tech tools, including the Merchant Portal, DoorDash Tablet, Business Manager app, and POS Integrations.

Mx - Learning Center - Tech Tools - Header

United States, Canada & Australia

How to Operate and Manage Your Store on DoorDash

Learn about DoorDash pricing for restaurants, what pickup and delivery commission and fees cover, and how they help bring value to your business.

Mx - Commissions and Fees - Header

DoorDash Commission and Fees, Explained

Learn how to create compelling menu descriptions with one click. 

Mx_Superfine_DiningRoom_MxComputer_0624

How to Enhance Your Menu with the Item Description Generator

Reward repeat customers and grow lifetime value with DoorDash Store Loyalty, a customizable rewards program built right into the DoorDash Merchant Portal.



Mx - Store Loyalty - Header

How to Boost Customer Retention with DoorDash Store Loyalty

In case you missed it: hear about all the new features that came out in 2024 and are now accessible to you and your team.

 Mx learning center - 2024 roundup

DoorDash's 2024 Year in Review: Recapping the Top New Features for Merchants

A brandable online ordering solution that makes it easy to grow sales across your own channels (website, native apps, social media, Google page).

Mx - Illustration- Desktop

How to Add Online Ordering to Your Restaurant’s Website

How DoorDash can help you grow online, attract new customers, increase your order size, and more.

How to use the DoorDash Merchant Suite

How to Grow Your Business on DoorDash

Learn how to grow your business and attract new customers with DoorDash marketing.

LC-hero-1208x1080-v40.01-Marketing101

Marketing 101: How to Use Ads & Promos

DoorDash adds value to your promotion to drive more orders at no additional cost to you.

LC-hero-1208x1080-v69.03-Boosted-Promo

How DoorDash Boosts Your Promos During Occasions

Your optimization score is the key to understanding your store’s sales potential on DoorDash.

LC-hero-1208x1080-v38.06

How to Optimize Your Business on DoorDash

Learn how to grow online through DoorDash Marketplace and online ordering systems for restaurants.

Grow online with DoorDash

How to Grow Online with DoorDash

Take your business to the next level by expanding with DoorDash Capital financing in the US and Canada. Not currently available in Quebec.

Optimize your business with DoorDash

United States & Canada

How to Access DoorDash Capital

Read up on eight high quality integration partners that meet our rigorous quality standards.

LC-hero-1208x1080-v77.01.03-Jul-Aug-2024-digest

Today's 8 High Quality POS Partners for your Restaurant Integration with DoorDash

Make the most out of DoorDash features and industry trends to optimize your menu and increase orders.

New for Fall: 6 Ways to Enhance Your Menu and Drive More Orders

Get access to high-value customers and grow online with DashPass.

Mx Learning Center - DashPass header

How to Grow Online with DashPass

Give your customers more options and attract new customers with pickup.

Mx Learning Center - Pickup Header

Offer Pickup Options to Your Customers

You can find guides to add Online Ordering for web providers such as GoDaddy, Shopify, Squarespace, Wix, WordPress, Weebly, and social media, as well as additional setup instructions.

Feature image_place holder

How to Integrate Online Ordering with the Most Popular Website Providers

Increase your order volume by offering alcohol delivery on DoorDash.

Alcohol

How Offering Alcohol Delivery on DoorDash Can Increase Your Order Size