Who can access or edit my banking information?
Access to banking information depends on a user's permission level in the Merchant Portal:
Business Group Admins, Admins, and Managers: Can view and edit banking information
Store Operators: Cannot view or edit banking information
If you need to update access, review your user permissions in the Merchant Portal.
How do I set up or update direct deposit on DoorDash?
To add or update your bank account for payouts:
Log in to the Merchant Portal
Select Settings
Scroll to Bank Account
Select Edit
Enter your new banking information
Select Save Changes
Once saved, direct deposit payouts will be sent to the updated bank account.
Weekly payout timing
Payment period: Monday–Sunday
Deposits are made on Thursday
Funds typically appear in your bank account on Friday (for the prior week's transactions)
For more details on payout schedules and statements, see How to understand your DoorDash payout and monthly statement.
How do I update my tax information?
Legal tax information is required for your store to remain compliant with banking regulations and operate without interruptions to your payments.
US Restaurants
For your restaurant to be verified, we will need the following:
Business License
Photo ID (front and back)
IRS Letter 147C or IRS SS-4
This information can be added into the Merchant Portal:
Log in to the Merchant Portal
Select Settings
Scroll to Bank Account
Under Business information, select Edit
Enter your Legal Business Name, Address, and Tax ID (EIN)
Select Save Changes
Finding your EIN
On IRS Form SS‑4, the Legal Business Name appears on the left side.
The EIN is in the top right corner and follows this format: XX‑XXXXXXX.
If you can't find your Tax ID
Select I can't find my Tax ID
Upload an IRS Letter 147C or IRS SS‑4 confirmation letter for manual verification
Manual review may take up to three days
Canadian Restaurants
For your restaurant to be verified, we will need the following:
Business license (Provincially-issued legal document)
Photo ID (front and back)
A proof-of-entity document, such as:
A Canada Revenue Agency tax document with a GST number, or
A proof-of-entity document, which is any provincially issued document confirming your business operates at your restaurant's address
To submit this information:
Log in to the Merchant Portal
Select Settings
Scroll to Bank Account
Enter the required documents in the tax section
Select Save Changes
Why don't the last four digits of my bank account look correct?
If your bank account number is fewer than 17 digits, DoorDash automatically adds zeros to meet internal formatting requirements. This may cause the last four digits shown in the Merchant Portal to look different from what you entered.
For example:
If a bank account number entered ends in 3400, but the number is 16 digits long, the system adds zeros to the end, displaying the last four digits as 4000 in the Merchant Portal
If you still have concerns, contact Merchant Support for help verifying your account.
