Pickup
Learn how to make pickup orders a breeze for you, your customers, and Dashers.
How Do I Communicate With Dashers as a Merchant?
You can communicate with Dashers by setting clear pickup instructions, monitoring arrival alerts, and leaving feedback in the Merchant Portal or on your DoorDash Tablet. This article walks you through each task step by step, so you can help orders move smoothly — from pickup to delivery.
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Learn ten tips to improve how customers experience your restaurant’s food delivery service, whether they’re new or returning.
How do I offer pickup on DoorDash?
Pickup lets customers place and pay for orders in the DoorDash app and pick them up directly from your store. For merchants, pickup orders appear in the same tools you already use to manage delivery orders, with a lower commission rate and no Dasher handoff required.