Ruth Isenstadt
Senior Director, Merchant Strategy & Operations
Ruth has been at DoorDash for 8 years, holding multiple internal and external facing roles across the merchant organization. As the Head of Merchant Strategy & Operations, her mission is to make DoorDash the easiest way for Merchants to grow their business profitably: whether that be joining the platform, managing day-to-day operations, or growing profitably with DoorDash.
What is Contactless Delivery, and Why Does It Matter?
Remember those awkward interactions with the pizza delivery person every Friday night? Fumbling for a cash tip while making small talk. That doesn’t exist anymore. Now, we have contactless delivery. Contactless delivery is a fulfillment method where orders are dropped off at a designated location, such as a front door, pickup shelf, or building entrance, without requiring any physical contact between the Dasher and the customer. The customer gets their order in a hands-free interaction from start to finish.